Question 1

Honest partnership and practices

Accepted Answer

Honest partnership
Umai Group actively interacts with all market participants: buyers, manufacturers, suppliers, government agencies. One of the main principles of Umai Group is an honest partnership that provides the best conditions for the growth of the company's business, the development of the state and society.

Honest partnership means that Umai Group cooperates with market participants on mutually beneficial terms, exchange exceptionally reliable information, fully comply with all obligations imposed on them, try to solve difficulties together, if any.

Honest practices
The culture of creating honest practices in the retail industry is one of the priorities of Umai Group. Retail is basically a dynamically developing modern, civilized, socially responsible and innovative industry. The application of honest practices in the industry will allow market participants to achieve high results, efficiency and leadership.

The basic principles of partnership applied in Umai Group:
 •  "Win-win principle" – we put the interests of all parties with whom the company interacts at the forefront the course of doing business
 • "The principle of productivity" – the interaction between Umai Group, suppliers and partners is focused on effective interaction and productive cooperation.
 • "Principle of Dialogue" – we are always ready to hear, listen and talk, Umai Group solves any disputable situations through negotiations.
 • "Principle of Responsibility" – Responsible partnership is achieved exclusively by
 • "Parity Principle" – all market participants are equal for us. We consider compliance to be extremely important ethical rules, when using market power and promoting the development of competition in the market.
Guided by the above principles, Umai Group operates a direct line with the CEO and SOO. This option provides the possibility of a personal meeting with the Managing Director or Executive Directors.

How it works
You need to submit an application by sending a questionnaire (link to the questionnaire) by e-mail office@market.kg (mailto:office@market.kg)further, within 5 working days you will be contacted to clarify the details of the meeting.

Question 2

Questionnaire for contacting the CEO and SOO Umai Group

Accepted Answer

You can download the questionnaire for contacting the CEO and SOO Umai Group below

You need to apply by sending the questionnaire (link to the questionnaire) by e-mail office@market.kg (mailto:office@market.kg)Then, within 5 working days you will be contacted to clarify the details of the meeting.

To partners

Honest Partnership